Pharmacogenomic testing identifies how genes affect a person's response to drugs. It combines pharmacology (the science of drugs) with genomics (the study of genes and their functions) to determine effective, safe medications and doses tailored to a person's genetic makeup.
OneOme’s turnaround time is 7 - 10 calendar days from receipt of sample.
The OneOme RightMed pharmacogenomic test does not cover ancestry, hereditary risks, carrier status, cosmetic features, or other information about what you have a likelihood of developing based on your genetics. The OneOme test is specific to understanding your response to prescription medications. In addition, the OneOme RightMed test is a physician-ordered test not a direct-to-consumer test.
This pharmacogenomic test is not the "end all be all" answer. There are other factors to medication intolerance aside from genetics (e.g., allergic reaction, immune response, intolerance to inactive ingredients, health factors, drug-drug interactions, environmental factors, other medical conditions, etc.) that may affect your response to medications. Administration of any medication requires careful therapeutic monitoring by a qualified healthcare professional. Your physician remains ultimately responsible for all diagnosis and treatment decisions for you.
Medications affect everyone differently. Some people metabolize drugs more quickly and others much more slowly, creating a challenge in achieving the right dose for each patient. In addition, some individuals can have mild to severe side effects from medications. The OneOme RightMed PGx test informs your physician how your body may respond, which enables them to make better decisions.
The actionable report that OneOme provides to your physician will help him/her to better select which medication to prescribe.
No. Your genetic information does not change, so once you and your physician(s) have the test results, the information can be used throughout your lifetime.
Your insurance may cover the OneOme RightMed PGx test. At this time, OneOme does not bill insurance companies for the test on your behalf. OneOme accepts credit, debit, or HSA cards directly from individuals.
If you decide that you no longer want the OneOme RightMed PGx test, you will receive a refund on the purchasing card, if applicable, less a $25 cancellation fee to cover the cost of the DNA prescription test kit, if the kit has already been shipped to you. We are unable to process a refund once our lab has received your sample and the processing has begun.
Your healthcare provider orders your test directly from OneOme. You provide a cheek swab sample, either in their office or at home using a prescription test kit sent by OneOme. The kit includes simple, step-by-step instructions, and you can watch a demonstration video. After the kit is activated and returned to OneOme in the prepaid packaging, your sample will be processed and your test results will be sent to your healthcare provider.
OneOme offers an end-to-end solution that includes sample collection—either a buccal (cheek) swab kit that can be mailed to the patient's home or performed in the healthcare provider facility, or a blood sample—pharmacogenomic testing services, data analysis, clinical interpretation, and an interactive report. In addition, OneOme has clinical specialists, pharmacists, and client service representatives available to answer your questions.
OneOme offers its RightMed pharmacogenomic test in all U.S. states, except New York, and select international locations. In the near future OneOme plans to expand availability in New York and other international areas. Please CONTACT US for more information on availability within your area.
Yes, OneOme can ship test kits to P.O. boxes in most states and U.S. territories.
After your test has been paid for, your kit will be shipped. You will receive an email with a tracking number so you can monitor the arrival date. If your kit does not arrive within 7 days, please contact email@example.com and we will address this right away.
Contact firstname.lastname@example.org and we will work with you to address this issue.
Contact email@example.com to let us know what happened when providing your sample. We can discuss options and next steps.
We encourage you to send in your sample as soon as you have activated your kit. This will ensure that your test results are returned as quickly as possible.
If collecting your sample at home, before mailing back your sample to OneOme, it is important to activate your kit either online at www.oneome.com/activate or by calling (844)-663-6635. Activation is required before we can process your sample at the OneOme lab. You will need the barcode number located on the tube to activate your kit.
If collecting your sample at home, your kit must be activated before we can begin processing your sample in the OneOme lab. Please contact support to activate your kit. If we receive your sample and it has not been activated we will contact you to complete the activation step.