Pharmacogenomic testing, also known as medication response testing, identifies how genes affect a person's response to drugs. It combines pharmacology (the science of drugs) with genomics (the study of genes and their functions) to determine effective, safe medications and doses tailored to a person's genetic makeup. Learn more at oneome.com/intro-to-pgx.
Medications affect everyone differently. Some people metabolize drugs more quickly and others much more slowly, resulting in different responses to medications. This creates a challenge for doctors when trying to choose the right medication and dose for each patient. In addition, some individuals may have mild to severe side effects from medications. The OneOme RightMed comprehensive test informs your doctor on how your body may respond to medications, which helps them to make more informed prescription decisions.
The RightMed test is not the "end all be all" answer. There are other factors that contribute to how you may respond to a medication aside from genetics (e.g., allergic reaction, immune response, intolerance to inactive ingredients, health factors, drug-drug interactions, environmental factors, other medical conditions, etc.). Administration of any medication requires careful therapeutic monitoring by a qualified healthcare professional. Your doctor remains ultimately responsible for all of your diagnosis and treatment decisions.
The OneOme RightMed comprehensive test is a doctor-ordered pharmacogenomic test intended to help you and your healthcare provider understand how you may respond to certain medications based on your genetics. It does not cover ancestry, cosmetic features, or similar information that may be provided by certain direct-to-consumer tests. Although the RightMed test is not intended to diagnose any hereditary disease or disease risk, OneOme will report secondary findings for certain genetic results that you and your doctor may wish to discuss.
The actionable reports that OneOme provides to your doctor may help him/her to better select which medications to prescribe. Since your DNA does not change, the test results can be used by your doctors for medication decisions for years to come.
The RightMed test is ordered by your doctor using a test requisition form or via OneOme’s provider portal. For more information on how to talk to your doctor about the test, download our Patient toolkit. Once your doctor orders the test, you’ll provide your sample via a cheek swab, either at your doctor's office or at home using a test kit sent by OneOme (select doctors may also request you provide a blood sample). The kit includes simple, step-by-step instructions. Watch a demonstration video HERE. After the kit is activated and returned to OneOme in the prepaid packaging, your sample will be processed, and your test results will be sent to the doctor who ordered it.
OneOme offers an end-to-end solution that includes sample collection (through either a cheek swab kit that can be mailed to your home or performed at your doctor's office, or a blood sample), pharmacogenomic testing services, data analysis, clinical interpretation, the RightMed comprehensive test report, and several reporting options for doctors. In addition, OneOme has clinical pharmacists and client service representatives available to answer your questions.
OneOme offers its RightMed comprehensive test in all U.S. states, except New York, and in select international locations. In the near future, OneOme plans to expand availability to New York and other international areas. Please CONTACT US for more information on availability within your area.
No. Your genetic information does not change, so once you and your doctor(s) have the test results, the information can be used for years to come.
Yes, OneOme can ship test kits to P.O. boxes in most states and U.S. territories.
Once your kit has been shipped, you will receive an email with a tracking number so you can monitor the arrival date. If your kit does not arrive within 7 days, please contact SUPPORT@ONEOME.COM and we will address this right away.
Contact SUPPORT@ONEOME.COM and we will work with you to address this issue.
The kit you will receive to collect your sample includes simple, step-by-step instructions on how to complete the simple cheek swab. You can also watch a demonstration showing you how to provide your sample HERE.
Contact SUPPORT@ONEOME.COM to let us know what happened when providing your sample. We can discuss options and next steps.
We encourage you to send in your sample as soon as you have activated your kit. This will ensure that your test results are returned as quickly as possible.
If collecting your sample at home, it is important to activate your kit either online at ONEOME.COM/ACTIVATE or by calling (844)-663-6635 before mailing back your sample to OneOme. Activation is required before we can process your sample at the OneOme lab. You will need the barcode number located on the tube to activate your kit.
If you collected your sample at home, your kit must be activated before we can begin processing your sample in the OneOme lab. Please contact SUPPORT@oneome.com to activate your kit. If we receive your sample and it has not been activated we will contact you to complete the activation step.
OneOme offers a self-pay option for $249. Additionally, we offer insurance billing. In some cases the patient self-pay price will be less than the insurance billing price. If you choose to submit your insurance information, we will assess your insurance plan to determine what we believe will be the lowest payment option for you. Please visit our BILLING PAGE for more information on the cost of the RightMed test.
Your doctor may also choose to bill you for the test directly. In this case, we recommend you check with your clinic to see if there will be any additional charges beyond the $249.
The RightMed test is reimbursed by some private insurance plans. Our goal is to allow you to access the lowest estimated payment option available. We review your insurance information and assess your payment options prior to testing, using your deductible, co-insurance, and health plan details. If your out-of-pocket cost is estimated to be less than or equal to OneOme's self-pay price ($249), OneOme will submit the claim to your insurance plan.
Yes, your doctor can choose to have OneOme bill your insurance, (excluding Medicare and Medicaid) for the RightMed test at the time of the order.
OneOme does not currently bill Medicare or Medicaid. However, we offer a self-pay price of $249 and interest-free payment plans.
You will need to provide your doctor with both sides of your insurance card(s), your member ID number, your group number, and your relationship to the primary policyholder. Some insurance companies may also require additional authorization forms or other documentation.
In most cases OneOme can change the payment option for an order up until the report has been sent to the ordering healthcare provider.
Yes, HSAs can be used to pay for the RightMed test via the patient self-pay option or when paying a balance from insurance billing.
Preauthorization does not guarantee payment. Insurance companies determine how much they will pay and what charges will be billed to the patient after a medical claim is filed. The patient is responsible for any portion of the test fee not covered by the insurance company for any reason including, but not limited to, copayments, co-insurance, unmet deductibles, or non-covered services.
Note: The patient is responsible for remitting any funds received directly from the insurance company to OneOme.
If OneOme has not yet received your sample and you decide that you no longer want the RightMed test, you can receive a refund on the purchasing card. Your refund will be less a $25 cancellation fee to cover the cost of shipping if the kit has already been shipped to you. We are unable to process a refund once our lab has received your sample and the processing has begun.