OneOme’s tests, including theRightMed® Test, are performed using genomic DNA that has been extracted and purified prior to downstream analysis with polymerase chain reaction (PCR).
OneOme currently accepts the following specimen types:
- Cheek swab
Specimen requirements (blood)
Specimen type: Whole blood.
Container: Lavender top (EDTA).
Minimum volume: 1 mL.
Collection: Send specimen in original tube. Fasting not required.
Labeling: Specimen tube must be labeled with collection date and two unique patient identifiers.
Recommended shipping / transport: Refrigerated.
Stability: Stable 3 weeks under refrigeration.
Specimen requirements (cheek swab)
Specimen type: Cheek swab.
Container: DNA Genotek ORAcollect Dx (OCD-100).
Collection: Follow enclosed kit instructions or review a short video presentation. Send specimen in original tube.
Reminder: prior to taking the sample, wait thirty minutes after eating, drinking, smoking or chewing gum.
To take the sample, remove the collector swab from the package, being sure the sponge tip does not come into contact with any other surface. Place the swab on your lower gums and swab back and forth 10 times. Switch to the other side of your mouth and swab 10 more times. Hold the tube upright, unscrew the blue cap and insert the sponge into the tube, closing tightly. Shake the tube ten times.
Labeling: Specimen tube must be labeled with collection date and two unique patient identifiers. OneOme provided kits are pre-labeled. Your clinic-generated label is fine but please do not cover the OneOme tube barcode. Please do not obstruct original tube label.
Shipping / transport: Ambient.
Stability: Stable for 60 days at room temperature.
To make it as easy as possible to collect samples in your office, we can send you kits to use for cheek swab sample collections. Please CONTACT US to learn more about this option.
OneOme-supplied cheek swab collection kits must be activated prior to returning the sample to OneOme. The activation step will link the pre-labeled barcode to the test order upon confirmation that two unique identifiers including the patient name and date of birth match the original order. The sample collection date is also provided to OneOme during the kit activation process.
Shipping and transport
We encourage that blood or cheek swab samples are returned to OneOme as soon as they are collected.
OneOme provides pre-printed return shipping labels through FedEx or USPS for collection kits shipped directly to US-patients. Samples should be returned in accordance with the kit instructions provided. For all other kit types and specimen types (including blood), providers may return multiple samples together in accordance with the FEDEX PACKAGING GUIDELINES for Clinical Samples. Please CONTACT US to obtain our FedEx account number.
OneOme provides pre-printed return shipping labels and DHL Flyers for collection kits shipped directly to international customers. Samples should be returned in accordance with the kit instructions provided. One sample should be included per DHL Flyer and Return label.
In order to clear customs you will need the following paperwork included inside your testing kit:
- 3 copies of a Commercial Invoice, an example invoice may be found here: COMMERCIAL INVOICE.
- You will also need a customs declaration form, samples of this form are available here: CUSTOMS DECLARATION.
This paperwork must be inserted in the document holder included in the kit. This document holder will be attached to the outside of the DHL Flyer along with the return label.
807 Broadway St NE, Ste 100
Minneapolis, MN 55413
OneOme follows the FEDEX HOLIDAY SERVICE SCHEDULE and otherwise accepts packages Monday through Friday. Please do not request Saturday delivery.
Additional information about sample requirements can be made available upon request.